Refund policy

Refund & Warranty Policy

Overview

At Fantomtec, all products are made to order and customized specifically for each customer. Because of this, all sales are final.

Returns & Refunds

We do not accept returns or offer refunds under any circumstances once an order has been placed.

Warranty Coverage

We stand behind the quality of our products and offer a lifetime warranty on specific components.

The warranty covers:

  • Faulty wiring

  • Defective receivers

  • Malfunctioning internal components

If any of these issues occur, we will provide a replacement for the faulty part or device.

Warranty Exclusions

The following are not covered under our warranty:

  • Broken or physically damaged glass

  • Damage caused by misuse, mishandling, or external impact

Broken glass will not be accepted for replacement under any circumstances.

How to Claim a Warranty

To request a replacement under warranty, please visit our Contact Us page and follow the instructions provided. Be sure to include your order details and a description of the issue.

Contact

If you have any questions about this policy, please contact us at:
Email: fantomtec.info@gmail.com