Shipping policy

Shipping Policy

Same-day shipping

Every order placed before 1 PM Pacific time, Monday through Friday, ships the same day. Orders placed after 1 PM ship the next business day.

We do not ship on Saturdays, Sundays or major U.S. holidays. Orders placed on a weekend or holiday ship the next business day.

Delivery times

Once your order ships, delivery time depends on the shipping method you select at checkout. You'll see every available option, its price and its estimated delivery time before you pay.

Delivery estimates are provided by the carrier and are not guaranteed. Weather, carrier delays and peak seasons can occasionally add time.

Tracking your order

As soon as your order ships, you'll receive a confirmation email with your tracking number so you can follow your package to your door.

Cancellations

Orders can be cancelled only before they ship. Because orders placed before 1 PM Pacific time ship the same day, you must contact us before 1 PM Pacific on the day you placed your order. Once an order has shipped, it can't be cancelled. See our Refund Policy for details.

Damaged or missing items

If your package arrives damaged or an item is missing, please follow the steps on our Contact page so we can file a claim with the carrier and arrange a replacement if applicable.

Contact us

Questions about shipping? Email us at fantomtec.info@gmail.com.

Fantomtec (Zentro Brands)
3050 Post Oak Blvd, Suite 510
Houston, TX 77056